Do you enjoy working with the details for project coordination? Are you driven by accuracy? Do you appreciate the results of established process and procedure, but like to find ways to maximize efficiencies? Do you enjoy training that pushes you toward being an expert in your field? If so, then you should consider applying for this position with Joink!
ABOUT THE COMPANY
Joink, LLC was founded as an Internet Service Provider, providing dial-up, DSL and fixed wireless broadband Internet services. Today, the company provides connectivity for customers who span the landscape from residential to enterprise using technologies that include leased lines, unlicensed wireless, licensed wireless, and fiber optics. Also, the company provides managed hosting services including virtual machine, web/email, and offsite backup storage. And finally, the Company’s technology services group leverages its enterprise knowledge of networking, software, storage, and telephony technologies to provide design, installation, and continued support around key technologies from companies such as VMware, Cisco UCS, IBM, Veeam and Microsoft.
ABOUT THE POSITION
As an MSP Operations Analyst, you will be responsible for the process of service requests, project coordination, and ensure full utilization of technical resources. Will work with the Managed Services Manager to improve the usage of technical resources, communicate expectation to customers, and schedule resources.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
KNOWLEDGE, SKILLS, AND ABILITIES
Key qualifications include:
Please note that this job description is not a comprehensive list of all activities, duties or responsibilities the employee may be required to engage in for this job. These duties, activities, and responsibilities may change at any time with or without notice.
Joink, LLC is an Equal Employment Opportunity Employer and will not discriminate against or harass any applicant or employee on any grounds prohibited under any federal, state or local law, including race, creed, color, religion, sex, national origin, age, disability, sexual orientation, marital status, status with regard to public assistance, veteran status, citizenship or membership in any other legally protected class.