Jackie McDonald is the VP of Operations at Joink. She joined Joink in 2012. In her time at Joink, she has served the organization as an Implementation Coordinator and Client Services Operations Manager. Today, as the VP of Operations, she is responsible for human resources, organizational policies, and development of internal processes. Jackie oversees eight direct reports and six indirect reports. She attended Indiana State University and earned a Bachelor of Science Degree in Insurance and Risk Management. Outside of work, Jackie enjoys spending time with her family and growing her MOPS (Mothers of Pre-Schooler’s) group.