ABOUT THE COMPANY

Joink, LLC was founded as an Internet Service Provider, providing dial-up, DSL and fixed wireless broadband Internet services.  Today, the company provides connectivity for customers who span the landscape from residential to enterprise using technologies that include leased lines, unlicensed wireless, licensed wireless, and fiber optics.  Also, the company provides managed hosting services including virtual machine, web/email, and offsite backup storage.  And finally, the Company’s technology services group leverages its enterprise knowledge of networking, software, storage, and telephony technologies to provide design, installation, and continued supported around key technologies from companies such as VMware, Cisco UCS, IBM, Veeam and Microsoft.

POSITION SUMMARY

The Business Development Associate is responsible for identifying new opportunities for Joink by visiting new and existing customers. This position is primarily outside sales and will work closely with department managers in aligning business opportunities in their respective areas.

REPORTS TO

• Sales Supervisor

SUPERVISES

• No direct reports
• May lead, train, or participate in work team assignments

ESSENTIAL FUNCTIONS

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Generates new sales with small to medium-sized business customers within Joink Fiber Network.
2. Prepares offers and approaches Multi-Dwelling Unit (MDU) owners and property management staff to negotiate entry and service to residents.
3. Engages with marketing on sales and strategies, including door-to-door business sales and working with the Marketing team to develop new sales strategies.
4. Engages in sales outside the office up to 80% of the time, selling commissionable items at agreed upon rates.
5. Follows through on all customer requests, acting as lead person for preparing written proposals.
6. Acts as a technical representative during initial contact with customers.

1. Driving duties include conveying materials, equipment, and staff to and from work sites.
2. Maintains positive relationships with customers, answering questions as needed.

KNOWLEDGE, SKILLS, AND ABILITIES

• Excellent written and verbal communication, negotiation, and interpersonal skills
• Ability to maintain a professional demeanor
• Ability to convey technical knowledge in an understandable way, including making presentations to various groups
• Exceptional customer service skills
• Ability to evaluate situations and adjust to changing priorities
• Proficiency in Microsoft Office Software
• Ability to learn CRM software and utilize other relevant sales tools.

QUALIFICATIONS

• High School Diploma or equivalent
• 2+ years’ business-to-business sales experience or equivalent
• Candidate must be willing to reside near or commute to a Joink office (Currently within Illinois: Taylorville, Hillsboro; Indiana: Terre Haute)
• Candidates which have the following will have priority:
  • Bachelors’ degree or equivalent experience in the field of computer science, computer technology, or business administration.

WORKING ENVIRONMENT

• 40 hours per week
• Both office environment and outside sales
• Must be able to work overtime with and without notice.
• Regular travel within the network footprint to engage in outside sales
• May have access to company vehicle; mileage-reimbursement for personal vehicle usage
• Occasional travel to industry conventions or training

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to spend long hours using a computer/keyboard and/or phone. May involve prolonged periods of sitting, standing, or walking.

OTHER DUTIES

Please note that this job description is not a comprehensive list of all activities, duties or responsibilities the employee may be required to engage in for this job. These duties, activities, and responsibilities may change at any time with or without notice.

EEO STATEMENT

Joink is an Equal Employment Opportunity Employer and will not discriminate against or harass any applicant or employee on any grounds prohibited under any federal, state or local law, including race, creed, color, religion, sex, national origin, age, disability status, sexual orientation, gender identity, marital status, pregnancy, status with regard to public assistance, veteran status, citizenship or membership in any other legally protected class.