Wireless Field Technician

Details

Job Title:Wireless Field Technician
Classification:  Non Exempt, Hourly


Date Revised: August 2019

Job Title: Wireless Field Technician

Classification: Non-Exempt, Hourly

QUALIFYING QUESTIONS

Do you enjoy working outdoors? Do you have carpentry, plumbing, electrical, or general home construction experience? Are you excited about delivering broadband to residential and business customers by installing outdoor wireless equipment? 

If so, then you should consider applying for this position with Joink!

ABOUT THE COMPANY

Joink, LLC was founded as an Internet Service Provider, providing dial-up, DSL and fixed wireless broadband Internet services. Today, the company provides connectivity for customers who span the landscape from residential to enterprise using technologies that include leased lines, unlicensed wireless, licensed wireless, and fiber optics. Also, the company provides managed hosting services including virtual machine, web/email, and offsite backup storage. And finally, the Company’s technology services group leverages its enterprise knowledge of networking, software, storage, and telephony technologies to provide design, installation, and continued supported around key technologies from companies such as VMware, Cisco UCS, IBM, Veeam and Microsoft.

POSITION SUMMARY

The Wireless Field Technician helps to install and maintain the infrastructure supporting wireless communications systems. Wireless communications systems encompass wireless Internet access, satellite systems, and related equipment.

REPORTS TO

  • Connectivity Manager

SUPERVISES

  • No direct reports
  • May lead, train, or participate in work team assignments

ESSENTIAL FUNCTIONS

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  1. Perform new installation or disconnection of wireless internet service at customer location (ability to discern colors is required to read some equipment/discern data cable strand order).
  2. Carry out periodic work to maintain the wireless networks.
  3. Travel on site to customer location to troubleshoot, assist and resolve problems.
  4. Maintain an organized inventory of necessary materials and tools for company vehicles.
  5. Recognize, practice, and ensure safety rules and procedures.
  6. Work at height on ladders and rooftops.
  7. Keep company vehicle in clean, professional appearance.
  8. Driving duties include travelling between customer locations.

KNOWLEDGE, SKILLS, AND ABILITIES

  • Excellent verbal communications and interpersonal skills
  • Good customer service skills
  • Possess basic computer skills
  • Familiar with electronics, digital radio technology, and cellular systems
  • Ability to use measuring and diagnostic tools to test, adjust, and repair electronic equipment
  • Must be willing to learn new technologies

WORK ENVIRONMENT

This position requires travel to various locations and routinely uses a variety of equipment and tools relating to electronics, digital radio technology, cellular systems, wireless, and fiber.

Generally, working hours are from 8AM—5PM Monday through Friday. However, applicants must be willing and able to:

  • Must be able to work some overtime as needed and/or without advance notice
  • Predominately outside, year round
  • Ability to carry and climb 75 lb. ladder and climb customer owned TV towers

QUALIFICATIONS

  • High school education or equivalent required
  • Valid driver’s license and clean driving record
  • Possess basic computer skills
  • Familiar with electronics, digital radio technology, and cellular systems
  • Knowledge of residential and commercial building practices and materials.
  • Experience with power and hand tools
  • Ability to use measuring and diagnostic tools to test, adjust, and repair electronic equipment
  • Candidate must be willing to reside near or commute to Terre Haute, Indiana.

WHEN APPLYING

  • Please prepare a cover letter explaining why you are an excellent fit for this position
  • Please outline all work experience, detailing any relevant work experience
  • Please outline all training and certifications achieved
  • Please describe scenarios in which your logic and analytical abilities have allowed you to troubleshoot and solve problems effectively

OTHER DUTIES

Please note that this job description is not a comprehensive list of all activities, duties or responsibilities the employee may be required to engage in for this job. These duties, activities, and responsibilities may change at any time with or without notice.

EEO STATEMENT

Joink, LLC is an Equal Employment Opportunity Employer and will not discriminate against or harass any applicant or employee on any grounds prohibited under any federal, state or local law, including race, creed, color, religion, sex, national origin, age, disability, sexual orientation, marital status, status with regard to public assistance, veteran status, citizenship or membership in any other legally protected class. 

Contact Us

Joink LLC
834 South 10th Street
Terre Haute, IN 47807
Phone
888-315-6465 (Toll Free)
812-234-5100 (Local)

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