 - Download and Installation Help:
- Where can I download the Joink's BrowseBlast Accelerator installer?
- I downloaded Joink's BrowseBlast Accelerator installer but now I can't find it on my computer. Where is it?
- Does Joink's BrowseBlast Accelerator work on Macintosh or Linux operating systems?
- I'm having difficulty installing Joink's BrowseBlast Accelerator. Where can I get additional assistance?
- Using Joink's BrowseBlast Accelerator:
- How do I start Joink's BrowseBlast Accelerator?
- How do I change the image quality setting for a particular image?
- How do I change the image quality setting for all images?
- What do the statistics displayed in the Statistics dialogue mean?
- Using Other Web Browsers:
- Can I use Joink's BrowseBlast Accelerator with Netscape Navigator?
- Can I use Joink's BrowseBlast Accelerator with other browsers such as Opera or Mozilla?
- Product Details:
- How do I use Internet Explorer with Joink's BrowseBlast Accelerator?
- Where can I get product information on how to use Joink's BrowseBlast Accelerator?
- Where do I go if I have problems with Joink's BrowseBlast Accelerator?
- Does Joink's BrowseBlast Accelerator speedup email?
- Does Joink's BrowseBlast Accelerator speedup my secure (HTTPS) transactions such as my web-banking?
- What platforms can Joink's BrowseBlast Accelerator be installed on?
- What system requirements are necessary to use Joink's BrowseBlast Accelerator?
- Known Issues:
- Why does my downstream "Bandwidth Savings Ratio" appear to go below 1.0?
- Why do some Java-applets (such as certain games on www.pogo.com) not work?
Where can I download Joink's BrowseBlast Accelerator installer?
Once you have completed the sign-up process, you will be directed to a location to download Joink's BrowseBlast Accelerator installer. Click sign-up to proceed to the download or contact Customer Care (888/315-6465 Option 3) for further assistance.
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I downloaded Joink's BrowseBlast Accelerator installer but now I can't find it on my computer. Where is it?
Use the Windows Find tool located in the Start Menu to search for the file "BrowseBlast.exe" (without quotes).
If you still can't find it, contact Customer Care (888/315-6465 Option 3) to re-download it and ensure that you save the file to your Desktop.
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Does Joink's BrowseBlast Accelerator work on Macintosh or Linux operating systems?
Currently Joink's BrowseBlast Accelerator only works on PC running Windows 98, ME, 2000, XP or on Macintosh systems running MAC OS 10.2 or later.
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I'm having difficulty installing Joink's BrowseBlast Accelerator. Where can I get additional assistance?
Click here for detailed installation instructions. A full set of screenshots are provided to assist you with the installation procedure.
It you are still experiencing problems installing, contact Customer Care (888/315-6465 Option 3) for further assistance.
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How do I start Joink's BrowseBlast Accelerator?
Joink's BrowseBlast Accelerator is launched automatically every time Windows starts. You do not have to launch it manually.
A BrowseBlast Accelerator icon appears in the Windows system tray to show that it is operating in the background.
Click here to consult a mini-tutorial for more information.
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How do I change the image quality for a particular image?
Right-clicking on an image within your Web Browser and selecting "Show Original Image" allows you to view the original image.
Click here to consult a mini-tutorial for more information.
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How do I change the image quality setting for all images?
Right-click on the BrowseBlast Accelerator system tray icon and select "Settings". Select the "Image Quality" tab. Adjust the slider bar to the desired image quality setting. Press OK to save the changes.
Click here to consult a mini-tutorial for more information.
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What do the statistics displayed in the Statistics dialog mean?
Click here to consult a mini-tutorial for more information.
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Can I use my Joink's BrowseBlast Accelerator with Netscape Navigator?
Start Netscape Navigator and browse as you normally would. Joink's BrowseBlast Accelerator is launched automatically everytime Windows starts. It operates in the background to accelerate your web connection. No user intervention is required.
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Can I use my Joink's BrowseBlast Accelerator with other browsers such as Opera or Mozilla?
Yes. Joink's BrowseBlast Accelerator works with any web browser that allows you to specify an HTTP proxy. You must set the HTTP proxy host to be "localhost" and the port number to be "5500" (without quotes). Consult your browser's documentation for information on how this can be done.
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How do I use Internet Explorer with Joink's BrowseBlast Accelerator?
Start Internet Explorer and browse as you normally would. Joink's BrowseBlast Accelerator is launched automatically every time Windows starts. It operates in the background to accelerate your web connection. No user intervention is required.
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Where can I get product information on how to use Joink's BrowseBlast Accelerator?
Click here to view the Product Guide.
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Where do I go if I have problems with Joink's BrowseBlast Accelerator?
First, consult Joink's BrowseBlast Accelerator Product Guide.
Secondly, try our Help (FAQ) Database.
Next, try the Troubleshooting section.
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Does Joink's BrowseBlast Accelerator speedup email?
Joink's BrowseBlast Accelerator accelerates POP3 and SMTP traffic including attachments.
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Does Joink's BrowseBlast Accelerator speedup my secure (HTTPS) transactions such as web-banking?
The Joink's BrowseBlast Accelerator does not accelerate secure transactions. Secure websites will continue to work by bypassing the acceleration component.
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What operating systems or platforms can Joink's BrowseBlast Accelerator be installed on?
Joink's BrowseBlast Accelerator can be installed on any of the following operating systems:
- Windows 95b w/ Winsock2
- Windows 98
- Windows 98SE
- Windows Millennium Edition (Windows ME)
- Windows NT 4.0
- Windows 2000
- Windows XP
- Macintosh OS 10.2 or later
Joink's BrowseBlast Accelerator works best with Internet Explorer 4.0 and Netscape 4.0 or any later version of either browser (Internet Explorer 5.0 is recommended).
Newer versions of Microsoft Internet Explorer are available for free through Microsoft.
Note for Windows 95 users: Currently, Microsoft does not permit Windows 95 users to install Internet Explorer 6 or greater, however Internet Explorer 5.5 is available.
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What system requirements are necessary to use Joink's BrowseBlast Accelerator?
PC requirements: Pentium 200MHz with 64MB of RAM and at least 5 MB of hard-disk space. MAC requirements: PowerPC processor at 333MHz with 64MB of RAM and at least 6 MB of hard-disk space. Regardless, Joink's BrowseBlast Accelerator will work within your current system configuration to provide you with the best content acceleration.
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Why does my downstream "Bandwidth Savings Ratio" appear to go below 1.0?
Accelerating your bandwidth channel incurs a small amount of transmission overhead. In most cases, this overhead is negligible when compared to the actual bandwidth savings provided by Joink's BrowseBlast Accelerator.
However, strange interactions between Internet Explorer and certain plugins (such as the old versions of the Adobe Acrobat Reader plugin) may cause documents to be unnecessarily downloaded twice. It is important to note that this type of behavior occurs regardless of whether Joink's BrowseBlast Accelerator is used. The Accelerator is merely showing the download statistics in these situations.
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Why do some Java-applets (such as certain games on www.pogo.com) not work?
Older versions of the Java Runtime Environment (JRE) cannot display certain image types (such as 'PNG'). To fix this problem, simply set your image slider to the maximum quality level or upgrade to the newest JRE.
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